Terms of Service
Last updated: 16 January 2026
Service Provider Information
Caldwell Advisory
34 The Calls
Leeds LS2 7EY
United Kingdom
Phone: +44 113 468 2734
Email: info@domain.com
Introduction and Acceptance
Welcome to Caldwell Advisory. These Terms of Service govern your access to and use of our website and services. By accessing our website or using our services, you agree to be bound by these terms.
If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to modify these terms at any time, and your continued use of our services after such modifications constitutes your acceptance of the updated terms.
These Terms of Service should be read alongside our Privacy Policy and Cookie Policy, which form part of your agreement with us.
Use of Our Services
Permitted Use
You may use our website and services for lawful purposes only. You agree to use our services in accordance with:
- • All applicable UK and international laws and regulations
- • These Terms of Service and any additional terms applicable to specific services
- • Generally accepted internet usage practices and etiquette
- • Instructions or guidelines we may provide from time to time
Prohibited Activities
You must not use our website or services to:
- ✕ Transmit any unlawful, harmful, threatening, abusive, harassing, or otherwise objectionable material
- ✕ Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
- ✕ Interfere with or disrupt our services or servers connected to our services
- ✕ Attempt to gain unauthorised access to any portion of our website or services
- ✕ Use any automated system to access our services in a manner that sends more requests than a human could reasonably produce
- ✕ Collect or harvest any information from our services without our express permission
Service Access Requirements
To access certain features of our services, you may need to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
Account and Access Terms
Account Creation
When engaging with our services, you may be required to provide certain information. You agree to provide accurate, current, and complete information and to update it as necessary to maintain its accuracy.
Account Security
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account or any other breach of security.
Account Suspension and Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.
Single Account Policy
Each individual or organisation may maintain only one active account. Creating multiple accounts for the purpose of circumventing restrictions or gaining unfair advantage is prohibited.
Service Availability and Modifications
Service Uptime and Maintenance
We strive to provide reliable and continuous access to our services. However, we do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We may need to:
- • Perform scheduled maintenance that may temporarily affect service availability
- • Make emergency updates or repairs without prior notice
- • Modify or discontinue features or functionality with reasonable notice
Where possible, we will provide advance notice of scheduled maintenance or significant service modifications.
Feature Availability
Certain features or services may be available only in specific regions or to specific users. We reserve the right to determine feature availability based on various factors including geographic location, regulatory requirements, and business considerations.
Geographic Restrictions
Our services are primarily designed for users in the United Kingdom. While we may provide access to users in other countries, certain features may not be available in all locations due to legal, regulatory, or practical considerations.
Service Modifications and Updates
We continuously work to improve our services and may introduce new features, modify existing features, or discontinue features at our discretion. We may update these Terms of Service to reflect such changes and will notify users of material changes where appropriate.
Intellectual Property Rights
Our Content
All content on our website, including text, graphics, logos, images, and software, is the property of Caldwell Advisory or its content suppliers and is protected by UK and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.
User-Generated Content
If you submit content to us (such as through contact forms, feedback, or communications), you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce, modify, and distribute that content for the purpose of providing and improving our services.
Licence to Use Our Services
We grant you a limited, non-exclusive, non-transferable licence to access and use our website and services for their intended purpose. This licence does not include any right to resell or make commercial use of our services, or to collect or use any information about other users.
Trademarks
"Caldwell Advisory" and our logo are trademarks of our company. You may not use these trademarks without our prior written permission. Other product and company names mentioned on our website may be trademarks of their respective owners.
Service Fees and Payment
Certain services offered by Caldwell Advisory require payment. If you choose to engage our paid services:
- • You agree to pay all fees and charges associated with the services you select
- • All fees are quoted in British Pounds (£) unless otherwise stated
- • Payment terms will be agreed upon separately for each engagement
- • We reserve the right to modify our pricing with reasonable notice to existing clients
Specific payment terms, refund policies, and cancellation procedures will be outlined in separate service agreements for each engagement.
Disclaimers and Limitation of Liability
Service Disclaimer
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free, or that any defects will be corrected.
Professional Advice Disclaimer
The information and guidance provided through our services are for informational purposes and should not be construed as legal, financial, or professional advice. You should consult with appropriate professionals for specific advice tailored to your situation.
Limitation of Liability
To the fullest extent permitted by law, Caldwell Advisory shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services, even if we have been advised of the possibility of such damages.
Governing Law and Disputes
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Before pursuing formal legal action, we encourage you to contact us to seek an informal resolution of any dispute.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you by:
- • Updating the "Last updated" date at the top of this page
- • Posting a notice on our website
- • Sending an email notification to registered users (where applicable)
Your continued use of our services after such notification constitutes your acceptance of the updated terms.
Questions About These Terms?
If you have any questions or concerns about these Terms of Service, please contact us:
Phone
+44 113 468 2734Address
Caldwell Advisory
34 The Calls, Leeds LS2 7EY
United Kingdom