Privacy Policy
Last updated: 16 January 2026
Data Controller Information
Caldwell Advisory
34 The Calls
Leeds LS2 7EY
United Kingdom
Phone: +44 113 468 2734
Email: info@domain.com
Our Commitment to Your Privacy
Caldwell Advisory is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
We take our responsibilities under data protection law seriously, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy provides you with clear information about your rights and how we process your personal information.
Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide to us when you:
- • Fill out contact forms or enquiry forms on our website
- • Subscribe to our newsletter or marketing communications
- • Register for our programmes or services
- • Communicate with us via email, phone, or other channels
This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide in your messages or enquiries.
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activities, including:
- • IP address and general location information
- • Browser type and version
- • Device type and operating system
- • Pages visited, time spent on pages, and navigation paths
- • Referring website and search terms used
This information is collected through cookies and similar tracking technologies. For more details, please see our Cookie Policy.
Third-Party Information
We may receive information about you from third-party sources, such as business directories, social media platforms, or referral partners. We only collect such information where we have confirmed that these third parties either have your consent or are otherwise legally permitted to disclose your information to us.
How We Use Your Information
We use your personal information for the following purposes:
To Provide Our Services
Processing your enquiries, delivering our consulting programmes, providing mentoring services, and communicating with you about your engagement with us.
To Improve Our Website and Services
Analysing website usage patterns, understanding user preferences, testing new features, and making improvements to our content and user experience.
For Marketing and Communications
Sending you information about our services, newsletters, updates, and relevant content (only where you have consented or we have a legitimate interest to do so).
For Legal and Security Purposes
Complying with legal obligations, protecting our rights and interests, preventing fraud, and ensuring the security of our website and systems.
Legal Basis: We process your personal data based on legitimate interests, contractual necessity, legal obligations, or your explicit consent, depending on the specific purpose of processing.
How We Protect Your Information
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Encryption
We use SSL/TLS encryption to protect data transmitted between your browser and our servers.
Access Controls
We restrict access to personal information to authorised personnel only on a need-to-know basis.
Secure Storage
Personal data is stored on secure servers with regular backups and monitoring.
Breach Notification
We have procedures in place to detect, report, and respond to data breaches in accordance with legal requirements.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but we continually review and update our security measures.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
When we share your information with third parties, we ensure they have appropriate safeguards in place and are contractually obligated to protect your data in accordance with applicable data protection laws.
How Long We Keep Your Information
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
The retention period depends on the nature of the information and the purposes for which it is processed. When we no longer need your personal information, we will securely delete or anonymise it.
Your Rights and Data Management
Under data protection law, you have several rights regarding your personal information:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Rectification
You can ask us to correct inaccurate or incomplete personal information.
Right to Erasure
You can request deletion of your personal information in certain circumstances.
Right to Restriction
You can ask us to restrict processing of your personal information in certain cases.
Right to Data Portability
You can request a copy of your data in a structured, commonly used format.
Right to Object
You can object to processing of your personal information based on legitimate interests.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal information, please contact us:
Phone
+44 113 468 2734Post
Caldwell Advisory
34 The Calls
Leeds LS2 7EY
United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues. Visit www.ico.org.uk for more information.