Terms and Conditions
Last updated: 16 January 2026
Business Information
Caldwell Advisory
34 The Calls
Leeds LS2 7EY
United Kingdom
Phone: +44 113 468 2734
Email: info@domain.com
Agreement to Terms
These Terms and Conditions constitute a legally binding agreement between you and Caldwell Advisory regarding your access to and use of our website and services. By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
If you do not agree with these Terms and Conditions in their entirety, you must not access our website or use our services. These terms apply to all visitors, users, and others who access or use our services.
Important Notice:
These Terms and Conditions supplement and should be read alongside our Terms of Service, Privacy Policy, and Cookie Policy. In the event of any conflict between documents, specific service agreements take precedence over these general terms.
User Obligations and Responsibilities
1. Legal Compliance
You agree to comply with all applicable laws, regulations, and industry standards when using our services. This includes but is not limited to:
- • UK and international laws regarding data protection and privacy
- • Intellectual property laws and copyright regulations
- • Laws governing business practices and commercial transactions
- • Anti-discrimination and equality legislation
2. Prohibited Conduct
When using our website or services, you must not:
- ✕ Violate any applicable laws or regulations
- ✕ Infringe intellectual property rights
- ✕ Transmit malicious code or viruses
- ✕ Engage in fraudulent activities
- ✕ Harass, abuse, or threaten others
- ✕ Attempt unauthorised access to systems
- ✕ Interfere with service operations
- ✕ Misrepresent your identity or affiliations
3. Content Guidelines
Any content you submit or transmit through our services must not:
- • Contain false, misleading, or deceptive information
- • Be defamatory, obscene, or offensive
- • Violate the privacy or rights of third parties
- • Promote illegal activities or violence
4. Indemnification
You agree to indemnify, defend, and hold harmless Caldwell Advisory, its directors, officers, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms and Conditions or your use of our services.
Liability and Warranties
Disclaimer of Warranties
Our services are provided "as is" and "as available" without any warranties, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:
- • Warranties of merchantability and fitness for a particular purpose
- • Warranties regarding accuracy, reliability, or timeliness of information
- • Warranties that our services will be uninterrupted, secure, or error-free
- • Warranties regarding the results that may be obtained from using our services
Limitation of Liability
To the maximum extent permitted by law, Caldwell Advisory shall not be liable for:
Consequential Damages
Any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption.
Third-Party Actions
Damages arising from the actions or omissions of third parties, including other users or service providers.
Business Outcomes
Any failure to achieve specific business outcomes, as results depend on numerous factors beyond our control.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, labour disputes, governmental actions, or failures of third-party service providers.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions.
Data Processing Agreement
By using our services, you acknowledge and consent to the collection, use, and disclosure of your personal information as described in our Privacy Policy. We process your data in accordance with UK GDPR and Data Protection Act 2018.
Confidentiality
We maintain strict confidentiality regarding information shared during consulting engagements. However, you acknowledge that we may use anonymised case studies and aggregate data for marketing purposes, provided no identifying information is disclosed.
Third-Party Disclosures
We may share your information with trusted third-party service providers who assist in operating our business, subject to appropriate confidentiality agreements. We do not sell your personal information to third parties.
Termination and Suspension
Our Rights to Terminate
We reserve the right to suspend or terminate your access to our services immediately, without notice, if:
- • You breach any provision of these Terms and Conditions
- • Your actions create liability or security risks for us or others
- • We are required to do so by law or regulatory authority
- • We cease providing services to users in your location
Your Rights to Terminate
You may discontinue use of our services at any time. For specific service engagements, termination provisions will be outlined in separate service agreements.
Effect of Termination
Upon termination, your right to use our services immediately ceases. Provisions that by their nature should survive termination (including disclaimers, indemnification, and limitations of liability) shall remain in effect.
Legal Information and Dispute Resolution
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Jurisdiction
You agree that any legal action or proceeding arising out of or relating to these Terms and Conditions or your use of our services shall be brought exclusively in the courts of England and Wales. You consent to the personal jurisdiction of such courts.
Dispute Resolution
In the event of any dispute or claim arising from these Terms and Conditions:
- 1. The parties agree first to attempt to resolve the dispute through good faith negotiation
- 2. If negotiation fails, the parties may agree to mediation before pursuing litigation
- 3. Either party may pursue formal legal proceedings if informal resolution attempts are unsuccessful
Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the extent necessary to make it valid and enforceable while preserving its intent.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any specific service agreements, constitute the entire agreement between you and Caldwell Advisory regarding your use of our services, superseding any prior agreements or communications.
Waiver
Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorised representative of Caldwell Advisory.
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will:
- • Update the "Last updated" date at the top of this document
- • Provide notice of material changes through our website or by email
- • Allow a reasonable period for you to review the changes before they take effect
Your continued use of our services after such modifications constitutes your acceptance of the updated Terms and Conditions. If you do not agree to the modifications, you must discontinue use of our services.
Questions or Concerns?
If you have any questions about these Terms and Conditions or need clarification on any provision, please contact us:
Phone
+44 113 468 2734Postal Address
Caldwell Advisory
34 The Calls
Leeds LS2 7EY
United Kingdom